Terms of Service

Terms of Service

Welcome to Tiles Home! These Terms of Service govern your use of our website, https://www.tileshome.co.uk, and the services we offer. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. General Information

This website is operated by Tiles Home Ltd. Throughout the site, the terms "we," "us," and "our" refer to Tiles Home Ltd. By using our website, you agree to these Terms of Service, as well as our Privacy Policy and Cookies Policy.

2. Eligibility

You must be at least 18 years old to use our website. By using our site, you confirm that you are of legal age and capable of entering into a legally binding contract.

3. Products and Services

We offer a variety of products, including tiles and home decor items. Product descriptions and prices are subject to change without notice. We reserve the right to modify or discontinue products without liability.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be made at the time of placing your order. We accept major credit and debit cards, as well as other payment methods displayed on our website.

5. Shipping and Delivery

We offer shipping across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Delivery times are estimates and may vary. You will receive a confirmation email with tracking information once your order is shipped. Shipping costs and estimated delivery times are displayed at checkout.

6. Returns and Refunds

We accept returns within 14 days of delivery, provided the items are in their original condition. Please visit our Returns Policy for detailed instructions on how to initiate a return.

7. User Conduct

You agree to use our website for lawful purposes only. You must not:

Violate any laws or regulations

Use the website for fraudulent or harmful purposes

Interfere with the security or functionality of the website

8. Intellectual Property

All content on the website, including images, logos, and text, is owned by or licensed to Tiles Home Ltd. You may not reproduce, distribute, or modify any content without our prior written consent.

9. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages resulting from your use of our website or the purchase of our products.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales, and, where applicable, the laws of Scotland and Northern Ireland. Any disputes arising under these terms will be resolved in the courts of the relevant jurisdiction.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

12. Contact Us

For any questions regarding these Terms of Service, please contact us through our website contact form.

Last Updated: March 2025